Roles and permissions

LEAP offers different types of roles that you can assign within your organization.

Admin*
Manager
Team Leader
Inbound and Outbound VoIP System
Inbound and Outbound VoIP System
Inbound and Outbound VoIP System
Inbound and Outbound VoIP System
Preview Dialing
Preview Dialing
Preview Dialing
Preview Dialing
Call Recordings
Call Recordings
Call Recordings
Call Recordings
Dynamic Calendar
Dynamic Calendar
Dynamic Calendar
Dynamic Calendar
Email/SMS Broadcasting
Email/SMS Broadcasting
Email/SMS Broadcasting
Email/SMS Broadcasting
In-house Chat System
In-house Chat System
In-house Chat System
In-house Chat System
In-house Video and Voice Calling
In-house Video and Voice Calling
In-house Video and Voice Calling
In-house Video and Voice Calling
1-Click Campaign Swapping
1-Click Campaign Swapping
1-Click Campaign Swapping
1-Click Campaign Swapping
Live Queue Viewer
Live Queue Viewer
Live Queue Viewer
Live Queue Viewer
Call Scripting
Call Scripting
Call Scripting
Call Scripting
Campaign Management
Campaign Management
Campaign Management
Campaign Management
Customer De-duping
Customer De-duping
Customer De-duping
Customer De-duping
Real-Time Campaign/Agent Analysis
Real-Time Campaign/Agent Analysis
Real-Time Campaign/Agent Analysis
Real-Time Campaign/Agent Analysis
Live Call Listening
Live Call Listening
Live Call Listening
Live Call Listening
Smart Inbound Call Routing Management
Smart Inbound Call Routing Management
Smart Inbound Call Routing Management
Smart Inbound Call Routing Management
Company Wide Configuration
Company Wide Configuration
Company Wide Configuration
Company Wide Configuration
Data Export
Data Export
Data Export
Data Export

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